Hiring candidates who have the desired skills, determination to succeed and a positive attitude and then witnesses new hire underperformance is a nightmare for the hiring managers. The situation is not only frustrating for the recruiters but for the employees as well. Before calling them for a performance review meeting, ask yourself “Did I contribute to their underperformance?”.
Thinking deeply have a look at some basic reasons which make employees underperform and check out if you are contributing to their failure.
1. Hiring Too Fast
Most of the time hiring takes place when there is an urgent requirement or an immediate role needs to be filled. And most of the time when the hiring process is rushed under a given deadline, chances of hiring a cultural misfit employee shoot up. When interviews and other subsequent rounds are rushed, neither the interviewer gets enough time to understand and learn everything about the candidate nor the candidates are given enough time to ask a question regarding the job. New hire underperformance is inevitable when this occurs.
It is always better to hire before there is a dire need. An Applicant Tracking System comes handy at this position. As the ATS stores the profiles of all the candidates that have applied anytime in the past, the recruiters just need to run a search query on the database as per their requirement. The results are immediately there making it possible for the recruiters to easily pick the desired one.
2. Managing Everyone in the Same Way
A team comprises of people with diverse personalities and skillsets. Managing them using a similar style won’t work. In fact, the boss should adapt his style as per the employee. It is important that the boss or the manager should know how their employees deliver their best. You can inquire about their preferred working style and if they need the training to hone their skills etc. Gaining or losing respect, is in your hands. The more you get to know them better, the more respect you gain.
3. Soft Skills
The employees should be hired on the basis of their potential success and not their previous success. Being a recruiting manager, concentrating on soft skills such as openness, leadership, empathy, abstract thinking, cooperation, etc during the hiring process will help you to align the employee better with the organization. You can take the help of psychometric tests for soft skills evaluation. This will help the recruiters and the hiring managers to hire a candidate that matches the company’s requirements and to avoid new hire underperformance.
4. Proper Feedback
The moment you feel that an employee is going off track, communicate him regarding the same. “A stitch in time saves nine”.
There is no point in discussing a five months old issue in the performance review meeting. Having regular one-on-one meetings will help to understand the company’s goals better.
Apart from giving negative feedback, inculcate a habit of motivating or rewarding the employee when he performs best.
5. Roles within a Team
It is very important that job roles should be clearly stated to the new hires, else they will become disengaged consequently leading to new hire underperformance and then resigning from the company. When the new hires know that how they are contributing to the company’s success and how their work is benefiting the organization, they have a sense of belonging and purpose.
6. No Real On-Boarding
A bad or mismanaged onboarding process fails to impress the hires and this ultimately results in their resignations. Every company should have a streamlined onboarding process which helps to create a brand image in the eyes of new hires.
An ATS offers an incredible onboarding process. All the formalities can be completed on the ATS portal only. In fact, the initial induction can also be completed from ATS. The reports generated through ATS helps the candidates to understand the work culture in a better way.
7. Not Sharing Goals and Expectations
Employees usually need just two things from a hiring manager or recruiter. First is the company goals and the second is their individual goals. The employees should have a direction and should know their targets. Sailing in two ships with different directions will take them nowhere.
It is very essential that every team manager should communicate the quarterly goals to the employee. The Manager should ensure that all the goals are crisp and clear in the direct reports.
It’s Not Them. It’s You!
If the recruiters are consistently hiring underperforming employees, then there is a probability that the problem is at the recruiter’s end and not candidates’. Even the best of employees fail to succeed if there is no proper communication, coordination, and shortage of tools.
i. Lack of Direction
Every recruiter should understand that their employees should know what to do and a standard should be set to achieve the benchmarks. Proper work and direction should be assigned to them. Assigning tasks in a half-assed manner will result in half-assed results.
ii. Poor Communication
It is the responsibility of the manger to share the deadline of the project with the team. Wrongly communicating the timelines may adversely affect the project’s efficiency and productivity. It’s the responsibility of the project manager to keep everyone on the same page. Regular feedback from the employees regarding the things that are working for them and the ones which are not and how the problems that arise are being addressed must be taken.
iii. Bad Management
The project manager is the only person accountable for delving an atmosphere of trust, confidence and seamless communication. Distrust and fear will squash out all the creativity, project ownership, and innovation, resulting in the project achieving only minimal standards.
iv. Lack of Teamwork
For any project to succeed, the internal teams should work together, communicate on the same page, celebrate and succeed together. If the project manager is not motivating, encouraging and facilitating these things, then don’t regret on getting everything washed up.
How to Know if Employees are Struggling?
Some small signals are enough to tell that things aren’t working as per the expectations and require immediate action.
Some signs to watch out for:
· Missed deadlines
· Higher attrition rate
Online Applicant Tracking System Free Trial
Managing new hire underperformance is not an easy task and may make you feel frustrated when your decisions are questioned. But, with a little awareness, patience, and the help of an Online Applicant Tracking System, managers can drive their employees back on track. Recruiteze is an amazing system that can help you become more effective, productive, and streamlined, without having to worry about the day-to-day hassle of keeping track of a never-ending spreadsheet.
This free applicant tracking system will help you get your job ads published on important job sites like Google, LinkedIn, ZipRecruiter, and more. Don’t take the time to post your ad multiple times when you can trust Recruiteze to do it for you! Many times small businesses will hire staffing agencies to help them with the ins and outs of recruiting tasks. However, with an online applicant tracking system like ours, you can save time, effort, and money by allowing our system to help! Here, you’ll find all the benefits you’ll gain:
- Set and measure goals
- Reduce the time involved in hiring and recruiting
- Market job postings
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- Manage staff recruitment, internally and externally
- Reduce paperwork for recruitment and other processes
- Increase retention and productivity
- Increase internal and external communication
- Improve simple workforce budgeting and planning
- Improve employment brand
- Improve all inefficiencies
- Get help with strategic decision making
- Form sourcing strategies with ease
- Eliminate duplicate submissions
- Directly access social media outlets
- Develop internal mobility through organizations
- Decrease in recruitment costs
- Create a streamlined process for overall hiring and recruiting processes
- Create a database
- Automate the requisition approval process
Recruiteze is the applicant tracking system you’ve been looking for and the key to avoiding new hire underperformance. Why wait to try it? We have an online applicant tracking system free trial for you today. You’ll be able to manage the overall hiring process with ease, streamlining daily tasks in a way that makes your recruiting procedures easier, faster, and more efficient.