Hiring the best talent and retaining it, is the biggest challenge faced by the companies today. As humans, it is a bit intuitive that some decisions have to be made spontaneously based on little or some information cues. This immediate quick reaction is indeed helpful in combating danger but may prove wide of the mark in situations such as recruitment and hiring. This is one of the main reasons behind the unconscious bias happening in the hiring industry. Chances of missing out on quality and talented candidates shoot up when unmindful bias happens while recruiting. This post throws light on how this unconscious bias can be eliminated by using a modern-day small company applicant tracking system and the bottom-line of the company can be improved.
Why Unconscious Bias is Hard to Eliminate?
Unconscious bias happens when the decisions made are quick, effortless and instinctive. Mostly, these decisions don’t reflect the true intentions and are made without awareness of the situation. These are triggered automatically. The same happens during recruiting; the recruiter may form different kinds of assumptions and biases while scrutinizing candidate’s resumes.
How a Small Business Applicant Tracking System Helps to Combat Bias?
It’s the human influence that the hiring goals are being thwarted too much. To gain an unbiased perspective, the recruiters need to follow a data-driven approach with the help of recruiting software.
A small company Applicant Tracking System redefines the entire hiring process by automated and unbiased assessing, monitoring and fine-tuning all the underlying recruiting aspects. An ATS actually streamlines the recruiting cycle by finding the best-matched talent for the company without giving importance to gender, race, nationality, etc.
This recruiting software can filter hundreds of resumes in a blink of an eye and shortlists the best-matched ones. The modern-day ATS are cloud-based i.e. these can be accessed remotely from any device and offer 24/7 accessibility.
How Does an Applicant Tracking System Promote a Transparent Recruiting Scenario?
An ATS parses and stores the resumes of the candidates and stores every resume as a profile. It also offers several features that help the hiring team to organize a fully transparent and automated recruiting.
1. Data Hiding
The resume of the candidates can be shortlisted by triggering a search query in a small business applicant tracking system. This query entails all the desired information such as experience, skills, etc. This feature allows the recruiters to design the query in such a way that it can hide the information that may result in a bias. For example name, age, caste, culture, demographic location, gender, etc can be excluded while making a search.
The latest Applicant Tracking System (ATS) provides a user-friendly interface that is easy to operate and manage. The recruiters can easily ignore the socio-economic and demographic details of the candidates, thereby, helping the organizations generate unbiased and 100% ethical search results.
2. Collaborative Recruiting
Collaborative Hiring ensures that every hiring decision is a team effort and does not solely rely on a single individual. This drastically reduces bias and promotes more transparency within the system. An ATS such as Recruiteze provides a common online platform for the recruiters to share their opinion and feedback via comments/ notes for every candidate. Even the Hiring Manager can track all the activities and stages of ongoing recruitment programs within the company and share his opinion at any stage. Such a feature plays a vital role in controlling the irrational hiring decisions happening in the organization. Thus, by diversifying recruitment panel, ATS ensures that every hiring decision is a consensus decision.
3. Data Point Sourcing
The recruiting software is powered by artificial intelligence programs. The resume screening and sifting is done on large quantities of data. The AI algorithms are designed in such a way that it uses all these data points to predict the best possible candidates. Manually sifting the resumes is just next to impossible as it takes numerous man-hours, effort, and energy to compile the same.
The best part of an ATS is that the search is free from bias, assumptions and mental fatigue. An ATS can work anytime and anywhere. It just needs an internet connection and a power backup to function properly. This new wave in ATS automatically spearheads the best-matched resumes from the invalid and ineligible ones.
Some Easy Steps to Combat Hiring Bias
Apart from ATS, here are few easy steps that can be incorporated in the normal recruiting programs to ensure complete transparency and zero biasing during the hiring process.
1. Strive for Neutral Job Descriptions
Certain words in the job descriptions can discourage talented candidates from applying. Some words such as “salesman”, “energetic” may eventually discourage the female applicants from applying. Words like “fresh” or “raw brains” may deter older candidates from submitting a job application. Using an over-descriptive job post may get ignored by the talented candidates as they would feel ineligible or less qualified for that post.
The job description designer should strive to create a neutral post which is free from any biased words. Recruiteze, a web-based ATS has inbuilt job description templates. These templates can easily be customized as per the requirements and posted on all job portals, social media and career page in just a single click.
2. Standardize Processes Where Possible
When a different criterion is followed to judge the candidates during interview rounds, biases automatically creep in. It is essential to follow standard protocols/criteria to gauge candidate performance.
For example- This can be achieved by asking the same interview questions to all the appearing candidates. This ensures a fair and transparent selection process for all the candidates whether they are referred internally or they apply through an online portal.
3. Setting Focus Points
Along with defining the desired skills and experience levels, the recruiter should be clear on other desired characteristics such as cultural adaptability, motivation, determination, etc. This will help the recruiters in striking an apples-to-apples comparison and cherry-pick the best-suited ones.
4. Aim for Global Diversity
By aiming for global diversity during the hiring process, the companies can easily mitigate the unconscious bias. Giving an equal opportunity to all the candidates will ensure that there is no scope for biasing over ethnicity or race.
Hiring top talent is a pre-requisite for every organization to sustain and grow. Unbiased hiring not only offers a great competitive edge to the company but eventually improves the employer brand as well as boosts candidate experience. An Applicant Tracking System helps in mitigating the irrational bias menace and ensures that hiring decisions are based purely on data-metrics.
Recruiteze is one of the most popular and sought-after small business applicant tracking systems in the recruiting software domain. By integrating Recruiteze with the company’s HR suite, recruiting bias gets eliminated instantly. Get Recruiteze today for all your hiring and recruitment needs. Recruiteze is offering a free 15 days trial offer. Subscribe to it today!